faq

Frequently Asked Questions

Explore our most common queries and their answers

Absolutely not, TigerMeds goes beyond conventional services. We endeavor to address your inquiries on a personal level by providing in-depth guides. Our aim is to ensure you understand the purpose and rationale behind each prescribed medication, thereby addressing the root problem. As a trusted, tech-driven online pharmacy, we prioritize your well-being.

The headquarters of TigerMeds Online Pharmacy is located at PO Box 61067, Grant Park, Winnipeg, Manitoba, Canada, R3M 3X8.

At TigerMeds, we've revolutionized the way you access your medications. No more waiting in line at the pharmacy or trying to find time to speak with a pharmacist. With us, your medications are delivered straight to your door, and our team of pharmacists is readily available to assist you whenever you need, whether it's via phone, email, or our contact us feature.

TigerMeds offers a completely free service, allowing you to sign up and access its features online at no cost. Delivery charges vary depending on the products ordered.

Yes, a valid prescription is required for all prescription medications and insulin. After placing your order, please provide your doctor or pharmacys contact details, and we will obtain the prescription for you.

Delivery is available to every state across the U.S., including Alaska and Hawaii, ensuring that everyone has access to our products.

The shipping fee is $29.99 for items requiring refrigeration and $14.99 for all other items.

Upon arrival, its essential to refrigerate insulin to maintain its potency. Insulin should be stored properly, maintained at a temperature between 36°F and 46°F (2°C and 8°C). Avoid freezing the insulin, as it can compromise its effectiveness. Once in use, insulin can be kept at room temperature for up to 28 days, ensuring convenient access and optimal functionality.

We offer price matching should you find a lower price with a competitor. Please note that this cannot be combined with other promotions.

TigerMeds is dedicated to providing a wide selection of medications, although certain exceptions may arise due to regulatory or supplier constraints. If you have any specific inquiries about medication availability, don't hesitate to reach out to our pharmacists. Additionally, feel free to contact our team to inquire whether your prescribed drug is available for delivery in your geographic area.

TigerMeds adheres to strict guidelines and regulations for prescribing medication. Individuals can consult with licensed healthcare professionals through our platform, providing comprehensive information about their health history and symptoms. Our professionals assess the information provided to determine the most suitable medication options.

Yes, TigerMeds does send medications prescribed for use as needed. We ensure that all prescribed medications are delivered to our customers promptly and with utmost care, adhering to the prescription guidelines provided by healthcare professionals.

TigerMeds offers a comprehensive range of medications similar to those found in local retail pharmacies, covering over-the-counter medications, diabetic materials, and various pharmacy supplies. The unique aspect? We provide these essentials at a lower cost. Ordering from us is a breeze - simply create your free account on our website, add your desired medicines to your cart, and proceed to place your order. It's that simple!

Our terms and conditions detail the rules for using our website and services, including information about purchases, payments, privacy, and more. You can review our full Terms and Conditions on our dedicated page here.

TigerMeds takes your privacy seriously. We employ advanced security measures to protect your data and ensure that your personal information is handled with the highest standards of confidentiality. For more details, please refer to our Privacy Policy.

At TigerMeds, we accept Visa and Mastercard for all transactions. Rest assured, all payments are securely processed in US dollars.

Currently, TigerMeds ships only within Canada & U.S. We are working to expand our shipping capabilities and hope to offer international shipping in the near future.

You can speak with one of our pharmacists by calling 1-$phone_area-$phone. Our pharmacists are ready to assist you with any medication-related inquiries.

Generic medications are just as effective as their brand-name equivalents, containing identical active ingredients, though their appearance may differ.

We currently do not accept direct payments via insurance. However, we provide detailed receipts for you to claim reimbursement from your insurance company.

Medications are non-returnable unless defective. If your order is delayed for more than 10 business days, please contact our customer service.

Your personal data is safeguarded under Canadas PIPEDA standards. We share information only with healthcare professionals involved in your care, unless you explicitly consent otherwise.