Introduction

TigerMeds™ (“us”, “we”, or “our”) operates on the web Url https://tigermeds.com (the “service”). This page outlines our policies on collecting, using, and disclosing your personal data when you use our Service. It also explains the choices you have regarding your data. We use your data to enhance and improve our Service. By using our Service, you consent to the collection and use of information as described in this policy. Terms not defined here have the same meanings as those in our Terms and Conditions. The Purpose of collecting data is to provide you best User experience based on your needs, so you don’t need to worry.

Definitions

To help you better understand policy terms, here are some definitions to make it simple for our users.

Cookies

Cookies are small pieces of data stored on a User’s device like on your browsers etc.

Data Controller

A Data Controller is a person or entity who decides the purposes and methods of processing personal data, either alone or with others. In the context of this Privacy Policy, we act as the Data Controller for your data.

Data Processor (or Service Providers)

A Data Processor (or Service Provider) is any person or entity, other than an employee of the Data Controller, who processes data on behalf of the Data Controller. To process your data more efficiently, we may utilize the services of various Service Providers.

At TigerMeds™ Customer Care (carrying on business as “TigerMeds™”), safeguarding your confidentiality and protecting your personal information is a primary concern. We are committed to meeting or exceeding the privacy standards established by Canada’s Personal Information Protection and Electronic Documents Act (the “Act”). As part of this commitment, Tigermeds™ has followed the Ten Privacy Principles described in the Act to govern our actions as they relate to the use of personal information.

Ten Privacy Principles

Principle 1 – Accountability

TigerMeds™ is responsible for maintaining and protecting any personal information under our control. We have designated an individual accountable for our compliance with the Ten Privacy Principles.

Principle 2 – Identifying Purposes

The purposes for which personal information is collected shall be identified before or at the time the information is collected.

Principle 3 – Consent

The knowledge and consent of the customer are required for the collection, use, or disclosure of personal information except where required or permitted by law.

Principle 4 – Limiting Collection

Personal information collected must be limited to those details necessary for the purposes identified by TigerMeds™. Information must be collected by fair and lawful means.

Principle 5 – Limiting Use, Disclosure, and Retention

Personal information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Personal information may only be retained for the period required to fulfill the purpose for which it was collected.

Principle 6 – Accuracy

Personal information must be maintained in as accurate, complete, and up-to-date form as necessary to fulfill the purposes for which it is to be used.

Principle 7 – Safeguarding Personal Information

Personal information must be protected by security safeguards appropriate to the sensitivity level of the information.

Principle 8 – Openness

TigerMeds™ is required to make information available to customers concerning the policies and practices that apply to the management of their personal information.

Principle 9 – Customer Access

Upon request, a customer shall be informed of the existence, use, and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information and may request that it be amended, if appropriate.

Principle 10 – Handling Customer Complaints and Suggestions

Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting TigerMeds™’s Privacy Officer.

The Types of Personal Information We Collect

TigerMeds™ gathers and uses only such information that is necessary for providing our services and fulfilling your orders.

This typically includes:

– Name
– Mailing address
– Email address
– Telephone numbers
– Occupation and employment status
– Referral source
– Primary physician’s name and contact information
– Age, height, weight, sex, date of birth
– Existence and types of drug allergies
– Medications requested
– Family medical history
– Personal medical history
– Existing medications details
– Credit card information (type, number, expiry date, name on card)
– Banking information (transit and account numbers)
– Prescription information

Providing personal information is your choice. However, withholding particular details may limit the products and services we can provide and make it more difficult to advise or suggest appropriate alternatives. If needed, we may ask for additional details to identify other ways to assist you. We may also maintain a file containing contact history for customer inquiry purposes.

We may collect anonymous/non-personal information that cannot be associated with or traced back to a specific individual or business entity.

The Purposes for Which We Use Personal Information

We use your personal information to:

– Communicate with you
– Enhance your visit to our website
– Process your prescription orders
– Effectively provide the products and services you request

We may provide your personal information to an affiliated company, a licensed pharmacy, or a prescribing physician to fulfill your prescription. Additionally, we may use your personal information to offer additional products and services sold by TigerMeds™.

In the event of a sale of all or substantially all of TigerMeds™’s assets, records containing personal information may be transferred to the purchaser. We will not share your personal information with an outside organization for marketing or solicitation without your prior consent.

We only use your personal information for disclosed purposes. If required for a different purpose, we will notify you and seek your consent before proceeding. In some instances, such as a legal proceeding or court order, we may be required to disclose certain information to authorities. We will disclose only the information specifically requested and ensure the authorities have legitimate grounds for their request.

In some situations, we are legally permitted to disclose personal information, such as collecting a delinquent account, a medical emergency, or suspicion of illegal activities. We sometimes contract outside organizations to perform specialized services. Our trusted service suppliers may handle some of the personal information we have received from you. When you visit our website, personal information is not collected unless you choose to provide it voluntarily. You can browse our website anonymously and privately without revealing any personal information.

Security Measures

We use current technologies and maintain security standards to ensure your personal information is protected against unauthorized access, disclosure, alteration, or misuse. All safety and security measures are appropriate to the sensitivity level of your information. Electronic client files are kept in a secured environment with restricted access, and paper-based files are stored in restricted access areas.

We manage our server environment and firewall infrastructure appropriately. Our security practices are reviewed periodically, and we employ current technologies to protect the confidentiality and privacy of your information.

In daily operations, we restrict access to personal information to authorized employees with a legitimate business purpose and reason. As a condition of employment, all TigerMeds™ employees sign a confidentiality agreement and abide by privacy standards and laws. Unauthorized access or disclosure of client information by an employee is strictly prohibited and may result in disciplinary measures, including dismissal.

Accessing and Amending Your Information

Decisions are often made based on the information we have. Therefore, it is crucial that your personal information is accurate and complete. As a customer, you have the right to access, verify, and amend the information in your personal and financial files.

To keep your personal information up-to-date, we encourage you to correct inaccuracies as necessary. Despite our efforts, errors sometimes occur. If you identify any incorrect or out-of-date information in your file(s), we will correct it and provide you with a copy of the updated information. Where appropriate, we will communicate these changes to other parties who may have received incorrect information from us.

Privacy Officer

For questions or inquiries about your personal information or our practices, contact our Privacy Officer at:

Fax Number: 1-888-557-5610

Updating this Policy

We may modify, remove, or add parts of this policy as necessary. We will notify you of any changes in our information handling practices and privacy policy in a timely manner. Check the modification date at the top of every TigerMeds.com privacy policy web page to see when this policy was last updated.